Standard UK shipping for jewellery - £6.50 (Royal Mail special delivery)
Postage £3.50 (Royal Mail 2st Class) orders under £25 only
Standard deliveries take 3-7 working days.
International shipping costs £12.00 per order and will be sent via Airsure ot international signed for postage. A fully insurable and trackable service, which is secure and reliable. All taxes and customs duties are the responsability of the customer.
We aim to dispatch orders within 2 days. We use Royal Mail Special Delivery and a signature is required. Daisy Knights cannot take responsability for attempted deliveried while you are out. Please note, items cannot be left in a "safe place" as a signature is required.
Daisy Knights Jewellery Design products are sold in Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order.
For more information on our delivery terms and conditions click here.
If you need to return an unwanted item you can do so within 14 days for a refund or exchange.
For more information on our returns and exchanges terms and conditions click here.
Late or Lost Deliveries
If your delivery has been delayed, then please contact us and we will provide you with the tracking number to enable you to chase it up with the Royal Mail.
We cannot refund or replace lost items until 20 working days after the date of despatch (30 days for international items) - this is when the Royal Mail classes items as being lost.
International delivery - When items are sent to another country, your parcel is often handled by more than one postal service. Unfortunately that means delivery problems are more likely. When we send a parcel abroad, the actual delivery of the item will be the responsibility of the postal service in the country the items are going to. Delays can often be caused by customs checks, which can sometimes take up to 1-2 weeks.
Daisy Knights cannot be held responsible for goods that are lost or delayed in transit.